Shipping & Delivery

Free Standard Shipping on U.S. Orders $99

You will receive your order anywhere from 5-9 business days from the date that it is shipped out, not necessarily from the date that it is placed. After your payment is authorized and verified, it can still take up to two days to process your order. This is just an estimate, though, and doesn't include weekends or holidays. Standard Shipping is limited to the 48 contiguous United States. Shipping addresses in Hawaii, Alaska, APO/FPO, PO Boxes and US Territories will be shipped via USPS Priority Mail. You will receive a shipping notification email that will notify you of the carrier we've used to ship your order, and the different tracking options available for it.

Return Policy

• Merchandise must be returned within 7 days of receipt.

• Merchandise must be unworn and unwashed.

• Merchandise must have all tags, including any hangtags, attached.

• Any merchandise marked "Final Sale" cannot be returned.

• Hair accessories, hats, earrings, and shape wear cannot be returned.

• All footwear returns must include the original shoebox in its original condition.

U.S. Hassle-Free Returns

Returns for store credit will be processed free of charge, while returns for a refund to your original payment method (i.e. credit card, Paypal) will require a handling & processing fee of $7.50, which will be deducted from the amount to be refunded to you. Original shipping charges are non-refundable.

Refunds and Processing

• Refunds will be processed within approximately 7 to 10 business days after we receive your return.

• Original shipping charges are non-refundable.

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Store Credit

• Store Credit can be used in-store or online at our website www.cocostoo.com. In order to use Store Credit online you must contact the store.